RWL Communications
  • Dispatcher
  • Sarasota, FL, USA
  • Hourly
  • Full Time

Yes


The Dispatcher is responsible for providing communications and support for dispatch services and problem solving between the company and assigned customers. A tremendous emphasis is placed on follow through and a positive, up-beat attitude. Your ability to work effectively under pressure is a must.
Essential Duties and Responsibilities include the following. Other duties may be assigned. Review all accounts to verify each has been closed out correctly
Take calls from technicians, field supervisors, and customer regarding all field issues and have the ability to respond in a timely manner
Update all field supervisors and manager of any time frame issues
Verify all meter readings and pass along verification
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Excellent communication, listening, and organizational skills
Assertive, well-organized team player able to lead and motivate others to achieve operational goals.
Ability to sit for long periods of time while viewing a computer screen
Willingness to work extended and weekend hours as needed.
Strong problem solving and analytic skills.
Excellent attention to detail.
Strong typing and computer skills
Must be able to pass pre-employment testing
Education and/or Experience
High school diploma or general education degree (GED).

 

***Previous experience in a Comcast system a Plus***

RWL Communications
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